Connecting another email service to Outlook (online)

You can connect other E-Mail accounts to your new Office 365 Outlook in a few easy steps (this helps to keep all your E-Mails in one place).

  • On the start menu click the Outlook tile.

  • When you are in Outlook click on the small cog in the right hand corner.

outlook cog (edit)

  • From the dropdown list and click “Options”

outlook cog dropdown (edit)

  • When the page loads click “Connected accounts” under the “Mail” heading and “Accounts” subheading (you may need to expand these by clicking the grey triangles next to the word).

  • Next click the small ” + ” icon (connecting a new account).

connected accounts (edit)

  • A small login screen will come from the left hand side (with an email and password box [for the account to be connected])

old account connection (edit)

  • Enter the credentials to the account that you are trying to connect.
    • There may be some issues here with being unable to connect (non Outlook/Exchange accounts), follow the instructions given.


  • Now click the “OK” button in the bottom right.

outlook ok button (edit)


  • Follow the instructions onscreen until your exterior account has been merged to your Outlook account.